Privacy
Privacy policy
Last updated June 5, 2026. This page is written for the current pre-launch website and should be reviewed by counsel before paid launch.
Information we collect
Loresta may collect customer contact details, project details, relationship information, uploaded memory descriptions, checkout selections, and operational metadata needed to create or support a book project.
How information is used
Information is used to prepare project drafts, organize family memories, communicate about orders, improve the product experience, prevent abuse, and support legal or security obligations.
Family memories and uploads
Photos, stories, recordings, letters, and notes are sensitive family materials. Loresta should use them only to provide the requested memory preservation service and should not sell personal family content.
AI processing
AI may help organize, draft, summarize, caption, and structure provided memories. AI should not invent memories, fabricate life events, or create deceptive media pretending to be real family history.
Payments
Payments are intended to be processed by Stripe. Loresta should not store full card numbers on this website.
Data retention
Project data should be kept only as long as needed to provide the service, support the customer, maintain records, or satisfy legal obligations.
Your choices
Customers can request access, correction, deletion, or export of project information by contacting Loresta.
Contact
Privacy requests can be sent to shop@jewel-lay.com.